Category Archives: Retail

The new Apple Stores show how compelling in-store can be

Apple is touting its newly redesigned Apple Stores, and they are indeed quite impressive. Conceding that the very nature of Apple’s stores (very limited inventory, complete control of key products, customers who walk in already willing to buy, etc.) makes them hard to compare with a Walmart, Target or Macy’s, they are demonstrating what an in-store experience can be like. Retailers would be well served to take note.

Source: www.computerworld.com

The product displays are trivially nicer, with deep wood colors, but what is striking is a 37-foot, high-resolution display (Apple Insider put the cost of the display alone at $1.5 million per store) that commands attention from passers-by to come into the store. It’s bold and bright and attention-demanding, which is a nice store-ization.

Retail’s struggles with improving in-store checkout

With all of the effort by retailers to lure shoppers into their stores, one would think that granting those customers an easy and painless exit would be a priority. One would be wrong.

Source: www.computerworld.com

A few years ago, Walmart made an impressively clever attempt, leveraging mobile in-store. That experiment, which never got beyond the experimental stage, had shoppers scanning every item as they placed it in their cart. Then when it came time to check out, they would use the self-checkout lane. But instead of rescanning every item, they would display a single barcode from the Walmart trial mobile app that would quickly tell the POS every item being purchased.

Self-Service Retail Kiosk & Consumer Behavior

Blog writeup from Olea Kiosk   JUNE 26, 2015 HOW SELF-SERVICE RETAIL KIOSKS CHANGE CONSUMER BEHAVIOR (FOR THE BETTER) Self-service checkout technologies are expanding rapidly as shoppers gravitate toward the convenience, efficiency, and small lines that are provided by self-service retail kiosks.  Based on a recent survey, 85% of Americanspolled stated that they have used a self-service checkout… Read More »

ATM Machine – NCR Signals Massive Makeover to Banking with Highly Secure Cloud-Based ATM Android Software Platform

Press Release today from NCR announcing new cloud-based platform Kalpana NCR’s Kalpana™ software transforms the ATM channel, introducing ground-breaking security designed to eliminate malware and reduce total cost of ownership by up to 40% DULUTH, Ga., April 15, 2015 — NCR today introduced the biggest change to the way an ATM operates since the self-service banking channel was… Read More »

Opinion – Is Cash an Endangered Species?

Opinion – Is Cash an Endangered Species? This Opinion paper by Mike Lee of ATMIA on the future of cash was originally published on selfservice.org in 2008.  We republish on occasion of final closeout of visi website. Often we hear about cashless society and how credit cards are becoming the majority payment method. Fact is that cash transactions have… Read More »