Self-Service Industry

Self-Service

Self Service comes in many iterations be it lockers, vending automation, micromarkets, ATMs, grocery check out, airline check-in kiosks, customer online service, call centers and more.

Be sure and visit kioskindustry.org for news on kiosk and tablet self-service.

Self-Service Useful links include:

Latest Posts from Kiosk Industry

Here are the latest kiosk news posts from Kiosk Industry

  • Windows 10 Kiosk Mode Troubleshooting Common Problems
    Microsoft Blog Link on Kiosk Mode and Windows 10 Editors Note:  As much as we appreciate Microsoft supporting some sort of kiosk mode we can’t help but wish they could recommend “assistive” products like KioWare and Sitekiosk which eliminate the “learned my lesson” or didn’t.  Companies who have spent years analyzing and dealing with the situation …
  • NRF 2021 Chapter One – Kiosk Tradeshow January
    Virtual NRF 2021 Chapter One January 12-4, 19 and 21-22 in 2021 #NRF2021 NRF 2021: Retail’s Big Show – Chapter One brings an entire industry together, connecting visionary attendees that span the entire business universe. And with our new virtual platform, it’s convenient and easy for you to network with peers and build lasting partnerships. As an …
  • Facial Recognition Photo Kiosks
    Case Study – Photo Kiosks with Facial Recognition Showtime Pictures at Georgia Aquarium Photo concession kiosks deliver fun for aquarium visitors Showtime Pictures, a respected name in photo concessions that provides photography services to attractions across the nation, partnered with Frank Mayer and Associates, Inc. to deliver kiosks with facial recognition technology to the Georgia Aquarium. Facial Recognition Technology …
  • Contactless Temperature Kiosk – Wrist Check New from Frank Mayer $1950
    New contactless temperature kiosk from Frank Mayer Frank Mayer releases new temperature kiosk priced at $1950.  Made in the US.  Instead of the usual forehead measurement the new model uses the wrist. That will increase accuracy and eliminate a lot of variables the forehead systems entail. To support CDC compliance this unit provides the approved question and …
  • Kiosk Kiosks
    Kiosk Kiosks Purpose Statement 2021 For 2021 we have altered our signature website title to simply “Kiosk”.  Commonly used as a noun but also as a verb.  Being the informational kiosk portal for the kiosk manufacturing industry means we represent kiosk manufacturers, kiosk enclosures, kiosk software, kiosk devices along with remote monitoring, installation, service, consulting and regulatory …
  • Patient Check In Kiosk – Advantage Series
    Patient Registration Kiosk – Advantage Series A focus on health and safety Healthcare Kiosk Patient Check-In Frank Mayer Patient kiosks allow staff to focus on what matters – streamlining the check-in process and keeping employees healthy. Healthcare kiosks offer a high quality of care to patients and guests who walk through your door while also allowing less human …
  • Hospitality Kiosk News – Olea Partners with UrVenue
    Hospitality Self-Service Kiosk Solution – Olea Kiosks and UrVenue Non-Room Inventory Solution Hospitality partnership news excerpt from press release — An Olea kiosk paired with UrVenue’s booking solution puts hospitality patrons in the driver’s seat with frictionless, on-property, cashier-less, self-service booking capabilities. Guests can now book and transact any inventory within UrVenue, including but not limited to, …
  • Text-to-Pay for Restaurants
    Datacap and Dash Now enable Text-to-Pay (eCommerce transactions) alongside card-present payments for any Point of Sale via Datacap’s NETePay Hosted™ platform.  No hardware or mobile app required. Editor Note: This type of transaction is very common. Calling into order is likely the most common way of ordering.  We  order food regularly from restaurants and unless you are a loyal …
  • Wearable Contactless Wristband Entry for Door Authentication
    Contactless Wristband ELATEC readers enable Nymi workplace wearable users increased access throughout organizational ecosystems, compatibility in global markets Toronto, Ontario, CANADA – December 8, 2020 – Nymi, Inc. today announced a technology partnership with ELATEC, a world leader in RFID readers and NFC/BLE mobile device readers. The partnership enables users of Nymi’s Workplace WearablesTM to seamlessly open …
  • Payment Technology – Contactless Card Reader Limited Time Promotion OTI & EVO
    Retailers who offer contactless payments have a lot to gain. New research shows that nearly two thirds of consumers globally prefer shopping with merchants who accept contactless payments! Future-proof your income while lowering vending downtime, cash handling costs, theft and security concerns. Take TRIO-IQ, an intelligent, modular combo platform that works with all Payment options: QR Codes, custom …
  • PCI Compliance – Payment Card Security Requirements PTS POI – November 2020
    PCI SSC Technical FAQs for use with Version 6 A new November update to the PCI SSC Technical FAQs has been issued. It is listed below. We have also listed some other interesting questions. For a full copy of this document, it is provided by the PCI Security Standards Council November 2020: POI devices must support one or …
  • PCI Compliance Tips for COVID and Small Merchants by PCI SSC
    PCI Compliance Tips from PCI SSC From PCI SSC –  The COVID-19 pandemic is quickly changing how many small merchants accept payments. Merchants that previously only had brick-and-mortar locations are moving to accept e-commerce and over-the-phone transactions. PCI Security Standards Council shares key considerations to help small merchants keep their customers’ payment data secure in this rapidly …
  • Review – Alabama Power Introduces CityBase Contactless Payment Kiosks
    “Contactless” Payment Kiosk Review Posted on Alabama Power Introduces CityBase Contactless Payment Kiosks Editor Review: New utility bill payment kiosk deployment announced for Alabama. It’s not the first time for CityBase. We note the 2016 PR on Omaha Child Support Payment Kiosks. A major point promoted by CityBase is ADA Accessibility. Going into state and local markets that …
  • McDonalds Drive-Thru Designs – Deployed
    McDonalds Drive-Thru Kiosks During recent COVID months, Evoke Creative and McDonalds self-serve has been busy developing and manufacturing over 2,000 new drive-thru car side kiosks and digital order confirmation screens for McDonald’s self-serve kiosks for customers. With drive-thru seeing an obvious surge in popularity, is this now the blueprint for all out of town QSRs? Fantastic to be …
  • Case Study – Custom Touch AIO & Touch Screen Monitor from Insight Touch Technology
    Custom Touch AIO & Touch Screen Monitor As a supplier of Custom Touch AIO and Touch Monitor in the United States, we focus on the localized application of Touch products. In recent years, especially under the Covid-19 pandemic, Touch products’ applications are growing continually and changing rapidly. The diversification of applications is driving personalized and customized Touch …
  • Retail In-Store Experience – Shelf-Edge and Pricing Label Digital Signage
    Enhancing the Visitors’ Experience with Omnichannel Retail Technologies Powered by enhanced features, Acquire Digital’s Shelf-Edge, Endless Aisle, and Retail Wayfinding solutions are transforming the shopping experience in brick and mortar stores.  From the AcquireDigital Blog — During the initial months of 2020, retailers dealing with essentials were left with very little time to act and put in …
  • Bitcoin ATM aka Bitcoin Kiosk
    Kiosk Industry Launches Bitcoin ATM aka Bitcoin Kiosk As part of the new website design KI added a new Bitcoin ATM news section. This to facilitate the growing interest and business that the kiosk industry has experienced this year. Deployments are up 75%. Along with the new Bitcoin Kiosk News, KI has resequenced its news segments such …
  • Temperature Kiosks Mitigate Spread of COVID-19
    Reprinted from the Frank Mayer blog Nov2020  November 11, 2020 Katie Kochelek Workplace Temperature Kiosks Help Businesses Mitigate the Spread of COVID-19 Recently, New Jersey’s Governor Phil Murphy signed a COVID-19-related executive order requiring specific health and safety standards that would protect New Jersey workers at their places of employment.  Amongst many directives listed under the order, one …
  • Self-Service Kiosk Association Launches New Website and Kiosk Market Research Report Analysis
    Kiosk Market Research Report and Website Launch From EIN Newswire NEWS PROVIDED BY KMA/ Kiosk Manufacturer Association November 17, 2020, 17:31 GMT Call for participation in upcoming 2021-2022 Self-Service Kiosk Market Analysis Report WESTMINSTER, COLORADO, UNITED STATES, November 17, 2020 /EINPresswire.com/ — The kioskindustry.org communications site for the Kiosk Manufacturer Association (KMA) is pleased to announce the launch of our new website design. The …
  • Temperature Kiosks – VA Fever Screening Purchases Endanger Veterans’ Lives
    PSA – VA Endangering Veteran Lives Followup — Wilkie Responds. Provides what we call the “Swiss Cheese Defense” for those who play chess. Sure it has holes, but given enough layers there are no holes. Secretary Wilkie responded to the Military Times alluding to knowing people’s temperatures even before they enter their building: Remember, we have redundancy in the …
  • New mobile specific touchless mobile interaction RFID Readers ELATEC
    Touchless Touch – Universal RFID Mobile Credential Readers Join us in welcoming our latest KMA Sponsor: ELATEC RFID. ELATEC has been in business for over 30 years. RFID is what they do—it’s all they do. And their RFID technology is the most advanced available today. This is in part why they are a market leader in Europe …
  • Using A Bitcoin ATM – How To
    How To Use article decrypt.co How to Use a Bitcoin ATM or BATM. Sounds pretty simple but it conjurs visions of hackers, the dark web and a bank of PCs with Nvidia processors mining for Bitcoin. If you spend any time on Yahoo Finance, you can see the deployments are up 85% this year, thanks in part …
  • Healthcare Check-In Kiosk – Tilting Top Monitor
    New Patient Check-In Kiosk – Tilting Top Monitor From LinkedIn post by Frank Olea CEO.  Healthcare Check-in Kiosks on the line today. This is a special version of the Austin where the screen and camera can be tilted up and down by the user. olea-healthcare-austin from Kiosk Manufacturer Association on Vimeo. More Information https://kioskindustry.org/outdoor-kiosk-olea-ticketing-geneva/ https://kioskindustry.org/olea-recruits-kiosk-industry-expert-rusty-gaynes-to-serve-as-director-of-strategic-alliances-and-partnerships/
  • Nebraska Army National Guard + Virtual Reality | Part 1
    Read the full post at Nanonation website – Nov2020 Nebraska Army National Guard + Virtual Reality | Part 1 Excerpt Nanonation is partnering with the Nebraska Army National Guard to bring a Virtual Reality (VR) experience to their recruiting efforts. Through the partnership, Nanonation has been able to understand the process in which young men and women are …
  • Temperature Kiosk Software – Digital Signage Suite of Pandemic Products by Nanonation
    Read the full article at Nanonation – Nov2020 Nanonation Releases a Pandemic Suite of Products Excerpt Nanonation announced a new range of products. The Capacity Control App and Temperature Screening Kiosk were created to aid businesses during the COVID-19 pandemic. Understanding this pandemic will not last forever, the solutions are comprised of components focused on future reuse. The hardware …
  • Digital Signage – Nanonation Expands Template Options
    Full post on Nanonation website – Nov2020 Nanonation Adds Template Library with 50+ Variations Excerpt Use the professionally designed templates to attract and impress your customers, employees, or students. Each design can be customized to fit any brand’s guidelines in order to match the tone and feel of your organization. The preview feature allows you to view your …
  • Opinion – Face Recognition and Covid Funding China
    Face Recognition, Temperature Kiosks and COVID funding Article on Wired Nov2020 Intro Wired did an investigation into kiosks (well, temperature tablets…) and has determined schools are purchasing thermal cameras that include facial recognition technology. Ok. We can live with that… Technically most all of the schools have been purchasing infrared sensor-based tablets. They are not thermal cameras (e.g. FLIR A400). …
  • Digital Signage – 22Miles – Wayfinding & Much More
    Podcast on Sixteen-Nine Nov2020 Excerpt Dave Haynes — The Silicon Valley firm 22Miles tends to be thought of in digital signage circles as a company focused on wayfinding, but that’s only part of the story. It does indeed do a full set of features that help people navigate their way around malls, medical centers and corporate campuses, but 22Miles …
  • Reverse Case Study – Outdoor Drive-thru Menuboards at McDonalds Go Isotropic
      Worth noting the noting of this isotropic screen failure at McDonalds Drive-Thru in California (Sep2020).  Further investigation points to a Samsung OH55F, which given the specifications, is surprising. Our guess is the vendor supplying these is Coates and we have sent a query to them asking about this. Other McDonalds related links https://kioskindustry.org/mcdonalds-project-ray/ https://kioskindustry.org/mcdonalds-news-watch/
  • Updated Fever Tablet Temperature Screening Relabelers & Sensors
    Updated Fever Tablet Temperature Screening Relabelers & Sensors Thanks to IPVM for the hard work! Fever Tablet Chinese Relabelers – Aug 20 IPVM has found 40+ USA and EU companies relabeling fever tablets designed, developed, and made in China, identifying 7 main China suppliers, excluding Dahua and Hikvision, who supply the overwhelming majority of western brands. In this report we …

Typical Self-Service news