Life insurers set up kiosks to target middle-class, but people of Wal-Mart aren’t biting

By | July 25, 2014

MetLife and other life insurers are trying to reverse a long slide in sales of life insurance to the middle class, but it’s proving a tough sell.

Source: online.wsj.com

Another reason for the sales decline: MetLife, Prudential and other insurers that went public in the 1990s and early 2000s got more fixated on the bottom line. As a result, insurers shrank their ranks of in-house agents to save on recruitment, training and other costs. They farmed out sales to securities brokers and independent financial advisers, who also tend to have well-to-do clients.

Author: Web Admin

About the Founding Editor: Craig Allen Keefner is an industry analyst and publisher focused on self‑service kiosks, retail automation, and digital signage. He founded KioskIndustry.org, the Kiosk Manufacturer Association and created The Industry Group (TIG) self‑service technology report. Connect on LinkedIn at https://www.linkedin.com/in/kiosk .