What Ever Happened to Experience Design? – Metropolis Magazine – September 2014

By | September 24, 2014

 

Technology isn’t a substitute for human-centered solutions

Source: www.metropolismag.com

this uneasy reentry makes me think that, for decades now, we have bought into tech fixes that initially drive us crazy. Human-centered experience design can remedy this condition of anxiety and inefficiency. What are we waiting for?

Author: Web Admin

About the Founding Editor: Craig Allen Keefner is an industry analyst and publisher focused on self‑service kiosks, retail automation, and digital signage. He founded KioskIndustry.org, the Kiosk Manufacturer Association and created The Industry Group (TIG) self‑service technology report. Connect on LinkedIn at https://www.linkedin.com/in/kiosk .