Is McDonald’s Planning to Replace Its Cashiers With Computer Screens?

By | October 23, 2014

After McDonald’s announced yet another round of disappointing earnings yesterday—its quarterly profits fell 30 percent—the Wall Street Journal editorial page took a moment to gloat. “So even one of the world’s most ubiquitous consumer brands cannot print money at its pleasure,” it wrote. “This may be news to liberal pressure…

Source: www.slate.com

Nice article on labor costs and McDonalds. And at fast-food chains other than McDonald’s (White Castle e.g.), experiments with touch screens haven’t necessarily led to smaller staff.