Key factors in the success of branch transformation projects, according to the study, are differentiation in branch type within the branch network, an improved customer experience, and the option of carrying out cash and other standard transactions quickly and easily
Source: eprretailnews.com
Heidloff also offered a report on the status of the ATM Security Association, which was founded on the basis of an initiative begun by Diebold and Wincor Nixdorf. The association’s goal is to create security standards for the self-service delivery channel, to develop countermeasures for known threats to its security, and to make them available around the world.