June 6/26 McDonalds Kiosks — McDonalds permanently closing Times Square Flagship. Link. McDonald’s confirmed this week that the company has made the “difficult decision” to close the famed corporate store in Times Square, a move that was in the works prior to the coronavirus pandemic. Healthcare Kiosks — as news reports detail the impact COVID-19 will have on our… Read More »
Self Service becoming a prime directive for business or service. Group Health Cooperative is one of the largest health providers on the west coast
With all of the effort by retailers to lure shoppers into their stores, one would think that granting those customers an easy and painless exit would be a priority. One would be wrong.
Source: www.computerworld.com
A few years ago, Walmart made an impressively clever attempt, leveraging mobile in-store. That experiment, which never got beyond the experimental stage, had shoppers scanning every item as they placed it in their cart. Then when it came time to check out, they would use the self-checkout lane. But instead of rescanning every item, they would display a single barcode from the Walmart trial mobile app that would quickly tell the POS every item being purchased.