Customers prefer to use self-service kiosks and air travel technology to travel without agent intervention. Here’s what you should know.
Source: insights.samsung.com
Enabled by air travel technology and self-service kiosks, today’s air passengers are connected and independent, and want to move continuously without delay, according to the 2015 Global Passenger Survey from the International Air Transport Association (IATA) and PwC. Here’s a breakdown of what’s gaining in popularity today.