McDonald’s hires more staff after installing automated kiosks 

Watson said the Winter Garden location has increased from 50 employees to almost 70 since the kiosks were added two months ago.

Source: www.orangeobserver.com

“I would say that, for the employees, it’s actually allowed them to interact on their terms,” Watson said regarding how it has benefitted the employees at his store. “It’s a little more of a personal experience. We used to have a 6-step process on greeting customers, like robotic, you (did) these steps over and over again. … Now it’s more personalized (because) we allow the employees to engage with the customers and greet them within reason. So a younger employee will greet a younger customer with ‘Hey man, what’s up?’”

Ordering food on a touch screen can influence choices

Order a meal these days and there’s a good chance you’re using some kind of electronic device—a smartphone, tablet, computer or even a touch screen at the restaurant.

Source: phys.org

First test with cheesecake using touchscreen tablet and desktop, the touchscreen ordered cheesecake most of the time unlike the desktop.

New Website for Camlock Systems

The international locking security company Camlock Systems Ltd has launched its new website, which can be seen at www.camlock.com. The old site has undergone a complete overhaul.

Major new features improve every visitor’s experience, including a new product search function, a simpler way to request CAD files, a design contributing to easier navigation, and the availability of industry or market specific information.

Camlock Systems’ locking security experts work in partnership

camlock systems

click for full size image

with customers to supply or to design, develop and manufacture mechanical and electronic locking security using innovative technology.

Camlock develops a range of solutions adapted to different needs. As a result, the new product search function enables visitors to apply multiple filters to narrow the product search and view relevant products. For example, physical attack resistance, pick and manipulation resistance, patent protection and weather resistance may be used among other criteria to refine product requirements.

Once registered, visitors can submit up to four CAD file requests at once helping to evaluate different options quickly and efficiently and visualise their final product better. The new website also enables visitors to get in touch with Camlock’s team of security experts easily.

The enhanced navigation makes it easy for users to find what they are looking for, whether browsing is undertaken from a mobile device or a computer.

Professionals benefit from information specific to their industry or market, which is gathered from Camlock Systems’ long experience of locking security. Camlock’s products are widely used in the self-service industries including vending machines, gaming machines and kiosk terminals, as well as infrastructure and utilities cabinets and enclosures.

To meet the needs of its many overseas customers, Camlock’s website continues to be available in English, French, German, Italian and Spanish.

York software company joins team creating a cash-accepting kiosk for marijuana industry 

Three large players in self-service field team up to work on marijuana kiosk. 

Source: www.cpbj.com

York County company KioWare Kiosk Software is trying to be one of the companies that offers a solution. It recently has partnered with two other companies to design and manufacture a secure cash-accepting kiosk specifically built for the marijuana industry.

“It’s something that was brought to us that is almost universally seen as a problem,” said Laura Miller, director of marketing at KioWare, a division of Analytical Design Solutions Inc. “And that’s what we do, we provide solutions.”

KioWare is writing the software for the kiosk while California-based Olea Kiosks Inc. is designing and manufacturing the actual kiosk. Malvern-based Crane Payment Innovations is designing equipment for handling money inside the kiosk.

The point-of-sale kiosk is designed to take in cash and allow buyers to complete their orders inmarijuana dispensaries, which will be opening over the next few years in Pennsylvania. The kiosk spits out a receipt that the buyer can hand to a dispensary employee in return for products.

The system frees dispensary employees from having to handle cash and allows them to concentrate only on the dispensing portion of the job. It also allows for efficient tracking of inventory and cash.

The kiosk itself is secure as well, keeping the cash safe instead of in a cash register during business hours.

“I look at it like the kiosks that are coming into the fast food industry now,” said Frank Olea, CEO at Olea. “You place your order yourself on an electric board, and you take the receipt to the front counter where they hand you your food. That’s how it works.”

Fitness Wellness Kiosk Get a Workout at BFit Gyms

Announcement of new fitness wellness kiosk for BFit which allows patrons to do many account management functions via RFID Membership card

Source: kioskindustry.org

The self-service kiosks allowed BFit to map out the member’s journey in an interactive and intuitive way, from membership sign up at the gym or online to registering for classes or paying account balance. Prospective members have the ability to purchase memberships on-line at BFitGyms.com, a web site developed by Livewire and integrated with BFit’s membership database hosted by Motionsoft, a leading provider of fitness club management services. New members continue their journey at the club by picking up their RFID membership card via one of the new kiosks located at the club’s entrance.

Group Health Self Service Kiosk Wins Award

self service

Self Service becoming a prime directive for business or service. Group Health Cooperative is one of the largest health providers on the west coast

Source: kioskindustry.org

Editors Note:

Self-Service really has taken off. You can see that just by taking a look at Google Trends.

self service

In the chart you can see how “kiosk” has fared compared to “self service”.  We also are interested more in self-service.  It is where all types of services start and that includes the quintessential ATM.

Call centers have the biggest hooks into self-service but they are also a “sub service” just like kiosks and ATMs and video machines and vending machines.

Turkey launches national payments system

Turkey has gone live with its own card payment system, dubbed Troy, as it seeks to boost electronic money and usher in a cashless society by 2023.

Source: www.finextra.com

Every country is coming up with their own card system be it Russia, India, China and now Turkey . Wonder if threat to visa or MasterCard dominance