Japanese white-collar workers are already being replaced by artificial intelligence

By | January 5, 2017

Most of the attention around automation focuses on how factory robots and self-driving cars may fundamentally change our workforce, potentially eliminating millions of jobs. But AI that can handle knowledge-based, white-collar work are also becoming increasingly competent. One Japanese insurance company, Fukoku Mutual Life Insurance, is reportedly replacing 34 human insurance claim workers with “IBM Watson Explorer,

Source: qz.com

Author: Web Admin

About the Founding Editor: Craig Allen Keefner is an industry analyst and publisher focused on self‑service kiosks, retail automation, and digital signage. He founded KioskIndustry.org, the Kiosk Manufacturer Association and created The Industry Group (TIG) self‑service technology report. Connect on LinkedIn at https://www.linkedin.com/in/kiosk .