Everyone wins with self-service, but the human touch is key – Cream (blog)

By | July 22, 2015

In the last few years, we’ve seen some amazing advances in customer automated technologies – and mainly welcomed changes that make life easier and more efficient. As a Brit, although we quietly accept queues and will happily join in when…

Source: blog.creamglobal.com

Author: Web Admin

About the Founding Editor: Craig Allen Keefner is an industry analyst and publisher focused on self‑service kiosks, retail automation, and digital signage. He founded KioskIndustry.org, the Kiosk Manufacturer Association and created The Industry Group (TIG) self‑service technology report. Connect on LinkedIn at https://www.linkedin.com/in/kiosk .