Category Archives: Self-Service News

Kiosk best practice writeup on the elements to consider when selecting a self service provider for your kiosk project. Things to consider.

It will be the first time a fashion store in Britain has adopted the technology used by supermarkets with some self serve tills already installed in Zara stores in the company’s home country Spain.

Forrester Research said job losses due to robotics should be contained to about 7 percent, but the change management with implementing cognitive technologies is going to be tricky.

Fort Myers, FL (RestaurantNews.com) AccuData Integrated Marketing, one of the most established marketing data providers in the U.S., announced today that it

Employers and insurers are installing sophisticated kiosks in more workplaces so that workers can quickly consult a doctor offsite when they take ill at work.

New Android POS line brings true commercial durability and style to mPOS with new Flip Stand, commercial-grade POS connections and cloud-based monitoring system

More and more restaurants are becoming aware of the benefits of adding self-service kiosks to their operation. Studies have shown that those using a kiosk have seen an increase in extra sales of up to

Former McDonald’s USA CEO Ed Rensi says $15 per hour minimum wage is a jobs killer.

iPad Kiosk – Combine a well-built enclosure & mount, with modern tablet & reliable software = key to best interactive experience for you & your customer.

Turkey has gone live with its own card payment system, dubbed Troy, as it seeks to boost electronic money and usher in a cashless society by 2023.

Version 8.5 of KioWare kiosk software released with a ton of new features and enhancements. RFid scanners, Motion detectors and more.

From Yahoo Finance: SAN FRANCISCO, May 9, 2016 /PRNewswire/ — Swyft Inc., a leader in automated retail and vending technology, announced a January 4th, 2016 close of US$3.5 Million in Series A equity financing. “Th

Source: finance.yahoo.com

Excerpt –  

Swyft was co-founded by Gower Smith, creator of the automated retail industry. “We are at the inflection point where automated retail is proven, however has not yet scaled. Just like when banks introduced ATMs, location numbers increased 10 times once independent manufacturers deployed low-cost machines. At ZoomSystems I quickly grew annual sales from zero to $100 million, but after handing off management, the company didn’t continue to lower capital cost to improve ROI. Our data showed that this was the key for scale to tens of thousands of locations and billions in revenue, which is our focus at Swyft.”

Automated retail provides more compelling unit economics than the $20+ billion US vending industry because it usually offers high-value merchandise, not just soda and snacks. Automated retail delivers the highest sales per square foot at typically 5-20 times the revenue of a vending machine, with many individual stores exceeding $1M annual revenue. It is more efficient than traditional retail because it eliminates staffing and real estate risk. Before Swyft, the technology lacked flexibility and operating costs were too high to scale.

The $3.5M funding has already enabled Swyft to release its low-cost hardware, flexible cloud-based software and a more efficient operating cost structure. This disruptive solution means lower capital costs, shorter ROI and the ability to scale to tens of thousands of locations. Swyft anticipates tremendous growth, with a projected market of over $1.5 Billion in the US and $5 Billion globally.

In healthcare patient check in there are efficiency variables/factors that you should evaluate and utilize to optimize your own patient flow.

Gifts retailer 1800Flowers, which has recently made waves in artificial intelligence integration, is cementing its stronghold on mobile commerce with an IBM Watson-powered gift concierge that uses cognitive capabilities to tailor product suggestions for shoppers.

Source: www.mobilecommercedaily.com

1800Flowers has always been innovative. 1800Flowers is the first ecommerce brand in the gifting sector to use IBM Watson’s personal shopper platform

When General Payment Systems, Inc. (GPSI) made the move into courthouse payment systems, they needed a compact bill payment solution

Fourth Corner Credit Union for cannabis businesses says courts can’t rule on potential of breaking a law before any crime has been committed.

Half-a-billion people stored files on Dropbox. Well, sort of. Really, the files were in Amazon’s cloud. Until Dropbox built its own. And threw the switch.

The Internet of Things has investors pouring billions into developing the device interconnectivity technology, but are there security concerns?

Source: www.inquisitr.com

When you look back just five years ago, the business intelligence (BI) space looked completely different than it does today. Traditional BI tools primarily used by IT reigned and self-service analyti…

With competition high and customers expecting top quality attention, business owners should know the trends impacting customer service.

Self-service has become the name of the game for the modern consumer. People now prefer seeking answers on the web—it minimizes the interaction necessary to resolve an issue and fits in this era’…

This morning, WhatsApp made the scope of the Apple-FBI encryption battle look kinda small.

BY ED RENSI – A $15 minimum wage won’t spell the end of McDonalds. However it will mean wiping out thousands of entry-level opportunities for people without many other options.

Source: www.forbes.com

Makes sense McDonald’s would use someone retired to say it since it allows them to stay at arm’s length.

Since 2012, Panera Bread has been driving growth in their restaurants and have invested in tablet kiosks (which is part of their Panera 2.0 initiative) to increase their sales and customer experience.

Source: www.linkedin.com

More ways to order sometimes means more orders. Panera ROI and stock is showing the effect.

Success in retail is often measured by revenue-per-square-foot and customer satisfaction. Find out how retail kiosks can bring you more of both!

Source: www.olea.com

Spar is trialling a new store concept with Holland & Barrett, mixing convenience with a focus on healthy food and lifestyle brands. Managing Director of Spar Debbie Robinson revealed that the trial is taking place at three Northern Ireland outlets when speaking at the 2016 Association of Convenience Stores Summit. The stores have proven potential, with £15.99-a-jar coconut oil having already become a popular item. According to Robinson, partnering with major brands is a way in whic

In the vending and micro market industry, we focus a lot on products. Do you have the right mix for your location? Are you using data to understand how a certain demographic shops? Do you need to add different types of nutritious products?

Biometric Employee kiosks in Namibia use Biometrics from Fujitsu to provide better access for employees in a sometimes challenging environment.