1800Flowers unwraps IBM Watson-powered mobile gift concierge, signaling AI’s rise – Mobile Commerce Daily – Multichannel retail support

By | May 4, 2016

Gifts retailer 1800Flowers, which has recently made waves in artificial intelligence integration, is cementing its stronghold on mobile commerce with an IBM Watson-powered gift concierge that uses cognitive capabilities to tailor product suggestions for shoppers.

Source: www.mobilecommercedaily.com

1800Flowers has always been innovative. 1800Flowers is the first ecommerce brand in the gifting sector to use IBM Watson’s personal shopper platform

Author: Web Admin

About the Founding Editor: Craig Allen Keefner is an industry analyst and publisher focused on self‑service kiosks, retail automation, and digital signage. He founded KioskIndustry.org, the Kiosk Manufacturer Association and created The Industry Group (TIG) self‑service technology report. Connect on LinkedIn at https://www.linkedin.com/in/kiosk .